Shopping for a new or used vehicle doesn’t have to be stressful. At Springfield GMC, we’re here to make the process simple, transparent, and convenient. Below are some FAQs customers have throughout the buying process.
Plus, every vehicle purchase comes with added value through our exclusive BIG Deal Plus+ maintenance program, included at no extra charge.
Other FAQ posts:
- What is the BIG Deal Plus+ Program? (coming soon)
- Financing & Pricing
- Trade-Ins & Vehicle Value (coming soon)
- Vehicle Options (coming soon)
- Trust & Reputation (coming soon)
- Ready to Get Started? (coming soon)
How long does the car-buying process take?
At Springfield GMC, we aim to make the car-buying experience as efficient and streamlined as possible. Most customers should plan to spend a few hours at the dealership, though it may be quicker or take a bit longer depending on your specific situation.To save some time in the store, browse our inventory online and get pre-approved through our secure credit application!
Can I buy a car entirely online?
Yes! Springfield GMC offers a streamlined remote buying experience. You can complete most, or all, of your purchase from home.
Once you are connected with one of our expert salespeople, they can walk you through the entire remote car-buying process, including remote trade appraisals, applying for financing, e-signing of paperwork, and free delivery and trade pickup! *
Not ready to connect with a salesperson? No problem! On our website, you can browse available vehicles, get a preliminary value of your trade-in, apply for financing, and customize your deal.
*We offer free delivery to VT, NH, ME, MA, CT, and NY. We will help arrange shipping for anyone shopping outside of this area!
Do you offer free local delivery?
Yes! We offer free local delivery options for added convenience. We will deliver vehicles and pickup trades in VT, NH, ME, MA, CT, and NY. For anyone living outside of these states, we will help arrange shipping.
We will also drop off vehicles for test drives in VT, NH, and MA. Contact us to confirm availability and details based on your location.
Do you ship vehicles out of state?
Yes! If you find the perfect vehicle but aren’t nearby, we help coordinate out-of-state purchases and vehicle shipping.
What should I bring with me to the dealership?
To make your visit as smooth and efficient as possible, we recommend bringing a few key items:
- A valid driver’s license
- Proof of insurance
- Your trade-in vehicle’s registration and title or payoff information (if applicable)
- Your trade-in vehicle’s 2nd set of keys (if applicable)
- A method of payment for your down payment
Having these items ready can help speed up the process and get you on the road faster!
Can I hold a vehicle before purchasing?
Yes! We understand that the right vehicle can go quickly. In many cases, we’re able to hold a vehicle for a short period of time with a deposit.
We recommend reaching out to our team as soon as possible to confirm availability and discuss your options. Our goal is to make sure you don’t miss out on the perfect vehicle!
Do I need an appointment, or can I walk in?
You’re always welcome to walk in, no appointment necessary! That said, scheduling an appointment ahead of time can help ensure a dedicated team member is ready and that the vehicle you’re interested in is available and prepared for your visit. However you prefer to shop, we look forward to working with you!
Ready to Get Started?
Whether you’re looking for a rugged GMC truck, a family-friendly SUV, or a reliable pre-owned vehicle, Springfield GMC is here to help every step of the way. Have more questions? Contact our team today and experience a better way to buy a car.
