Welcome to Springfield Cadillac GMC

Folks were great to work; friendly and sincere.

Always great service.

Great buying experience as stress free as it could be no pressure!

I bought a Manufacturer Buyback Chevy Bolt from Springfield GMC sight unseen. Becca was a pleasure to deal with and made the transaction as easy as possible given the significant distance from my house to their location. To ensure that I wasn't stuck driving all the way to their location multiple times, she had the car driven down to me. A+ experience across the board with my purchase experience.

I bought a Manufacturer Buyback Chevy Bolt from Springfield GMC sight unseen. Becca was a pleasure to deal with and made the transaction as easy as possible given the significant distance from my house to their location. To ensure that I wasn't stuck driving all the way to their location multiple times, she had the car driven down to me. A+ experience across the board with my purchase experience.

our experience buying our new GMC terrain went smoothly and was handled professionally Our salesman Jim walked us through all the details of our new vehicle

Top notch!

Very nice people to work with

Today was the second time I’ve worked with Steve. He’s great and honestly everyone is always so nice when I call. I called today, told Steve what I’m looking for and within minutes have a delivery time for my new truck.

Jade is amazing I’ve dealt with her a few times now each time she’s been amazing. Service has been great.

I was impressed at the knowledge of the mechanics/service department and relieved that they addressed the issue I was having with my vehicle immediately, (my fear was that they would push a “process of elimination” tactic to make more money. They had the necessary parts in stock and completed the warrantied repair right then and there! Knowledgeable, kind and informative!

Oil change and tire rotation was done very quick no complaints

Excellent experience with Jim who helped secure 2 trucks for my business. The dealership experience was fast and easy. Highly recommend.

The team at Springfield GMC made the truck buying experience easier than expected. The trade in value was honest/fair , BUT the price point on the new vehicle was more than excellent! I drove 2 hours to finalize the sale, and it was definetly worth it. Not even my local dealership could match the new purchase pricing! Thanks Becca for your fantastic communication, not all the dealerships are the same folks! This is a good one. -Mark

This was a fantastic experience. Casie was able to both convince me that I needed to get the truck I have long wanted, and able to help me close on the terms. I came in looking for a truck to order expecting a 6 month wait and stumbled upon one of the very few trucks in the nation available. Through a long stream of text messages, we were able to get to terms that were acceptable (given the price of the vehicle and availability of like trucks). The only time we spoke on the phone was when she was able to make the final offer. Additionally, the truck was delivered to my driveway and I didn’t have to spend several hours in the showroom like I have for past purchases. I hate those interactions…. This was fantastic.

I just bought my 3 rd vehicle from Springfield GMC and specifically from Jim Rugg. My favorite part about working with Jim is the easy transaction every time and the friendly experience. I don’t even bother looking at other dealerships because it is such a smooth car buying experience at Springfield GMC Justin Matheson

The Springfield Cadillac and GMC service department went above and beyond fixing my car and making it safe. They also made sure I was getting the best value out of my Warranty. Starting from the appointments being scheduled, calling me back promptly, checking with me before any additional work was added and getting me scheduled quickly for any extra work needed. I am very satisfied with this dealership and have been a happy customer sense the beginning when I purchased my vehicle.My car is safe for my children and I highly recommend this dealership and their friendly and knowledgeable staff.

Ever one was very nice and did not try to puss anything extra that we did not want, they also love our dog Luck,

Not only were the staff warm & professional. The person that ran the dealership was kind & made me feel like a valued customer. I’d recommend their service to anyone wanting an accommodating & caring service.

Just bought my second truck at Springfield. First time was much easier, who deal was done over the phone, this time I found myself waiting and waiting to see all the necessary people. Half of a day not counting the long drive. I know car dealerships are businesses and their main goal is profit, but I was a little put off when KBB had my trucks trade in value at 22-26k and their first offer was 20k. I did end up getting the trade in value I wanted and they did deliver it over to New York when they said. Overall very satisfied with the dealership, that's why I went back there to buy this truck. Just know what your vehicle is worth before you go. The fact that they deliver even though I am 100 miles away still amazes me.

The look of the place is amazing and this is where my dad got… one… of his trucks